Mobile Solution B2B Key Account Manager

JOB TITLE: Mobile Solution B2B Key Account Manager

LOCATION: Weybridge, Surrey

GRADE: CL3

REPORTS TO: Head of Enterprise Mobility AM Group

CONTRACT: Permanent

Samsung SDS Europe (SDSE) is the European subsidiary of Samsung SDS, a global software solutions and IT services company. Samsung SDSE provides software and solutions for enterprise mobility, security and analytics. We enable our customers in Government, Financial services, Healthcare and other industries to drive business in a hyper-connected economy by helping them increase productivity, safeguard assets, and make smarter decisions. Be part of our dynamic and intercultural IT-Team.

PURPOSE OF THE JOB:

Responsible for Mobile solution (SDS EMM, Knox platform, Mobile security, etc) and MX products (Smartphones, Tablet, PC Notebook) and services sales improvement by supporting and developing relationship with Large Accounts (Government and Corporate) in UK. Defining new market and growth strategies aligned with the overarching vision/ mission of Samsung SDS Europe is an important part of this position. In this role, you must be adept at developing robust business cases, and advocating, presenting and gaining senior level support for new business proposals with senior level executives both inside and outside of Samsung SDS Europe.

KEY ACCOUNTABILITIES:

• Meet and/ or exceed sales and profit targets in the mobile solution and MX Large Account channel.
• Retain long-term customer relationships with established end-user clients and generate demand from new prospects.
• Liaise between customers and company departments, including marketing and product marketing, pre-sales and service to ensure the highest levels of service for named customers.
• Provide ongoing support to high value clients, implementing business strategies to achieve profitable business relationships and identifying new revenue opportunities with major accounts.
• Develop and maintain strategic business relationships with major accounts to promote brand awareness and demand generation. Manage directly commercial negotiations and contracts, ensuring correct delivery of SDS Solution, MX projects, products and customer service.
• Liaise with Pre-Sales department to provide customers with technical expertise about features, demos, maintenance, and customization of product and/ or solutions.
• Close deals ensuring that contracts are finalized within the correct timeframes throughout the whole national territory.
• Manage sales forecasting and inventory management including stock planning and rotation.
• Constantly monitor sales volumes, revenues and costs against forecasts.
• Provide strategic account management for partnerships (existing and new), balancing SDS Europe's interests with partners’ business needs. Drive relationship-building at multiple levels between partners and SDS Europe.

KEY LIAISONS:

Travel required 70% domestic transfers. International transfers may occur.

DIMENSIONS:

Maintain good and strong relationships with all key liaisons

No. of communication partners: circa 30

No. of Samsung Electronics European subsidiaries: 7

EDUCATION:

Bachelor/ Master Degree preferably in Economics

SKILLS AND ATTRIBUTES:

Essential:

Language Knowledge: Excellent written and oral communication skills in English

Computer Knowledge: Excellent MS Office tools

Advantage:

Preferred experience in complex sales and technical expertise/ innovation (5G, mobile app security, and AI integration).

Preferred experience in consultative selling approach and cross industry applications.

EXPERIENCE:

Essential –

Professional Background: 5-10 years exp in B2B Sales with Mobile solution (MDM, Knox, Mobile security, etc) and products (Smartphones, Tablet, PC Notebook) and services sales improvement by supporting and developing relationship with Large Accounts in UK.

Advantage -

Preferred B2B mobile solution sales experience in Central Government, Manufacturing, Large Enterprise and Healthcare industries.

HOURS OF WORK:

37.5 hour week. Some weekend and evening work may be required for emergencies and projects.

BENEFITS

25 days annual leave

Defined Contribution Pension

Permanent Health Insurance

Private Medical Insurance

4x Life Assurance

Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

Note:

This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.

Samsung SDS Europe Ltd. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.