Team Leader - Legal Dispute Resolution

About Babble

In the last 5 years, we have seen stratospheric growth and were recently named the 2nd fastest-growing technology company in the UK. We primarily grow by acquiring businesses that have worked hard to build their regional leadership,

allowing their founders to enjoy the rewards of their efforts. In doing so, we give their customers access to products and expert advice that would never have been possible otherwise. As a result, we have welcomed over 20,000 customers from over 34 successful businesses to the Babble family – and that number grows every month. 

About Us | Leading UK Cloud Solutions Provider | Babble

Babble is committed to encouraging diversity of skills, experience and ability amongst our workforce, and to creating an inclusive environment that is free of discrimination. We encourage applications from all backgrounds and communities and value the positive impact that diversity of thought has on our teams. 

Key Responsibilities  

1.     Team Leadership:

•                  Lead, motivate and mentor a team.

•                  Foster a collaborative and productive team environment, encouraging professional development and high performance.

•                  Conduct regular team meetings and performance reviews, this will include weekly ledger reviews and 121s as well as quarterly performance review

•                  Provide coaching and training to team members to enhance their skills and productivity.

2.     Dispute Management:

•                  Oversee the management and resolution of legal disputes related to services provided.

•                  Develop and implement strategies for efficient and effective dispute resolution, minimizing risk and financial exposure.

•                  Collaborate with internal and external stakeholders to ensure a comprehensive approach to dispute management.

•                  Ensure all cases are managed in an efficient and timely manner

3.     Legal Analysis and Strategy:

•                  Provide expert legal advice and analysis on complex dispute cases, which can be supported by our 3 party legal partner.

•                  Develop case strategies, including risk assessment and mitigation plans.

•                  Stay updated on industry trends, legal developments, and regulatory changes affecting the telecommunications and IT sectors.

•                  Understanding of terms and conditions, review and

be able to make recommendations of changes to terms from time to time.

4.     Compliance and Risk Management:

•                  Ensure all dispute resolution activities comply with relevant laws, regulations, and company policies.

•                  Identify potential legal risks and develop strategies to address them proactively.

•                  Liaise with regulatory bodies and represent the company in legal proceedings when necessary.

5.     Reporting and Documentation:

•                  Prepare and present regular reports on dispute resolution activities and outcomes to senior management.

•                  Maintain accurate and comprehensive records of all dispute cases and related documentation.

•                  Ensure timely and accurate reporting to regulatory authorities as required. 

What good looks like for this role

• Confident and assertive
•  An excellent communicator
• Insightful
•  Commercially astute – you can prioritise both short- and long-term actions against an accurate assessment of organisational impact.
• Excellent business skills, it goes without saying you need to be an Excel expert but in depth knowledge of Legal processes would also be viewed favorably.

 Experience of working a fast-paced and rapidly growing business where priorities can change 

Requirements for the role 

Experience:

•                  Minimum of 5 years of experience in legal dispute resolution, with at least 3 years in a management role.

•                  Experience within the telecommunications or IT industry is highly desirable.

Skills:

•                  Strong leadership and team management skills.

•                  Excellent analytical and problem-solving abilities.

•                  Superior communication and negotiation skills.

•                  Ability to manage multiple priorities and work under pressure.

•                  Proficiency in legal research tools and Microsoft Office Suite. 

What you also need to know

-        Your location will be office based from one of Babble's offices.    

Why would you work at Babble?

• Competitive salary  

• 9 day fortnight  

• Great benefits  

o BUPA Healthcare and Healthshield 

o Cycle to Work Scheme

o Life Assurance 4 x base salary 

o BYOD scheme

o Scottish Widows pension 4% employer contribution based on salary sacrifice

o 22 days annual leave plus bank holidays with increased annual leave based on length of service 

We are changing the way our space works by innovation. Why wouldn’t you want to be part of that?

The recruitment journey

We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call with the hiring manager. If you proceed past this then you will have an interview with the hiring manager and possibly one other member of the Executive Leadership Team / management team. 

Direct candidates only please