As a Duty Manager, you will support the Depot Manager in the day-to-day running of the busy warehouse & transport operation, and be instrumental in driving service, quality and compliance across the depot.
KEY RESPONSIBILITIES
- Day-to-day warehouse leadership of people within a busy warehouse & transport environment.
- Day-to-day support of planning department.
- Be the Customer Care escalation point in absence of depot manager.
- Assist in controlling costs and continuous improvement upon KPIs.
- Assist the Depot Manager with site H&S & compliance.
- Ensure and manage safe working practices on site.
- Manage elevated expectations to deliver the business agenda.
- Champion a positive communication culture throughout the depot and across the business with stakeholders, by building bridges and maintaining effective communication.
- Support the Depot Manager in developing and aligning escalation process, with services teams and counterparts at site.
- Assist the Depot Manager in developing service structures and processes to meet service requirements.
EXPERIENCE/QUALIFICATIONS
- Proven management experience within warehousing and distribution, or supply chain.
- Able to understand and adhere to H&S rules and regulations, and company procedures in line with ISO 9002.
- Exceptional communication skills, with a particular emphasis on client engagement.
- Knowledge of, or experience in, conflict management and resolution, training, development and staff appraisal.
- Able to assign responsibilities and set clear expectations, ensuring work results are understood.
- Skill to solve problems and develop solutions as well as mentoring and developing others.
- IT literate (MS Office).
BENEFITS PACKAGE
- Salary: £35,000-£40,000 (depending on experience)
- Annual leave: 25 days plus 8 bank holidays.
- Accident & Life Insurance: 1 x annual salary to 4 x annual salary (Linked to Employee Pension contribution %).
- Enhanced Maternity and Paternity Pay.
- Employer contribution to pension insurance (Employee 3% & Employer 5% or Employee 4% & Employer 6%).
- Cycle to Work Scheme.
- PerkBox: Employee Discount and Wellbeing Platform.
Diversey, a Solenis Company
We are relentlessly pursuing our purpose to go beyond clean to take care of what’s precious. In today’s world of increasing resource scarcity – including water, energy, materials, and labour – we need to achieve more with less for the well-being of today’s generations and for future generations. We stand behind every committed leader and employee of our customers, across all levels of the organisation.
We stand with the buyer, the chef, the building service contractor, the food processing manager, the nurse, the doctor, dairy processor, the hotel cleaner, head teacher, the store manager and many more who understand that hygiene and infection prevention are imperative to their business, their customers, their reputation, and the environment. Our determination to take care of the precious resources on our planet and our genuine care for our people, customers, and the environment set us apart.
Over the course of 100 years, we have continued to refine our suite of solutions, which combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis.