About Us: At the Oasis Bar & Terrace, a beautiful, 18-metre-long bar, means that customers are served their premium pours with minimal wait time. Come winter, this bar is reduced in size to accommodate a cosy indoor seating area. Interiors feature lush greenery and Art Deco-inspired finishes, while the bar boasts sleek stone countertops and gold accents. Shelves are lined with an array of botanical-infused spirits, as well as all the usual suspects.
Accessed via two stylish curved staircases, the rooftop terrace offers an alfresco drinking and dining experience, complete with plush seating, verdant planting, and panoramic views of the surrounding landscape. Here, you can enjoy meze-style sharing plates, sip on an artisanal cocktail or two, and take in the surrounding architecture. This space is also available for private hire and will transform into a heated enclosed outdoor area during winter.
The Role: Oasis Bar & Terrace is a premier venue in the bustling district of Canary Wharf, known for hosting a wide range of events from corporate functions to private celebrations. We are seeking a highly experienced Sales & Events Manager responsible for delivering revenue for the group bookings and events at Oasis Bar & Terrace. We’re looking for a Sales & Events Manager to manage and grow our inbound & proactive sales channels, with a constant drive to provide excellent guest experience. This role is perfect for someone who is passionate about hospitality, with a strong focus on generating revenue and building lasting client relationships.
Key Responsibilities:
Sales & Business Development:
- Develop and implement event sales strategy for the bar and terrace
- Drive outreach initiatives to effectively raise awareness and increase pre- booked business levels for exclusive hire events and other events packages
- Establish and deliver a CRM program
- Develop Corporate clients for the bar and restaurant and maintain good relationships
- Work with the Operations Director and Head Chefs to revise and deliver competitive menus
- Work collaboratively with our Bookings Manager to optimise revenue collectively
- Prepare detailed event briefs to ensure that all events are operationally delivered to an exceptional standard
- Continually evaluate the success of activities, producing relevant sales and customer satisfaction reports and ROI
- Attend monthly meetings with the Managing Director, Operations Director and General Manager to report on past and planned activities
Event Planning & Coordination:
- Manage the full lifecycle of events, from initial inquiry to execution, ensuring all elements are meticulously planned and delivered to the highest standard.
- Collaborate closely with clients to understand their vision and objectives, translating these into detailed event plans.
- Coordinate with internal teams and external vendors to ensure seamless execution of all event aspects, including catering, AV, décor, and entertainment.
- Oversee the preparation and setup of the venue, ensuring it meets client expectations and aligns with our brand standards.
Client Relationship Management:
- Serve as the primary contact for clients, providing exceptional service from the initial inquiry through to post-event follow-up.
- Conduct site visits, consultations, and planning meetings to showcase the venue and align with prospective client expectations.
- Ensure the highest levels of privacy and professionalism when dealing with high profile guests
- Always client facing to develop relationships with regular guests. with their clientele
- Personal liaison for our VIP guests
Marketing & Promotion:
- Work closely with the marketing lead to create and implement campaigns that highlight the venue’s unique features and attract target audiences
- Participate in promotional activities, including open houses, industry events, and online marketing initiatives to generate leads and boost bookings
Budget Management:
- Develop and manage event budgets, ensuring profitability while delivering outstanding events
- Negotiate contracts with vendors and suppliers to optimise costs and enhance client value
- Monitor financial performance, providing regular reports on sales, revenue, and event expenses
Team Leadership:
- Lead and inspire a team of event support staff, providing training and development opportunities to enhance their skills and knowledge
- Conduct post-event evaluations to assess performance and identify opportunities for improvement
- Conduct regular competitor analysis to ensure our offer and pricing remains competitive, distinctive and appealing to our target audience
Requirements:
- Experience: Proven track record in sales and event management, preferably within the hospitality or events industry
- Sales Acumen: Strong sales skills with a history of meeting or exceeding revenue targets
- Event Expertise: Experience managing large-scale events from start to finish, with a keen eye for detail
- Client-Focused: Excellent communication and negotiation skills, with the ability to build and maintain lasting client relationships
- Organisational Skills: Exceptional multitasking abilities and project management skills
- Team Leadership: Experience in leading and motivating a team to achieve high standards of service and performance
- Flexibility: Willingness to work evenings, weekends, and holidays as required by event schedules
What We Offer:
- Competitive salary with attractive performance-based incentives and bonuses.
- Bi-annual team social, and networking opportunities
- Staff Discounts at Oasis Bar & Terrace
- The opportunity to work in a dynamic and fast-paced environment.
- A key role in shaping the future success of one of Canary Wharf’s most exciting venues.