Resident Involvement Officer

MMP Consultancy are working with a fantastic organisation to recruit a Resident Involvement based in Kent.

Key Responsibilities:

Support, and lead when required, on the planning, delivery and evaluation of resident involvement groups, projects, and initiatives to ensure the design and delivery of services is co-created or meaningfully influenced by residents.
Support the development and facilitation of innovative approaches to resident involvement and co-creation, including proactively identifying improvement opportunities.
Support the resident involvement manager to raise the profile of resident involvement across the business and build positive relationships with teams, supporting them to design, facilitate and evaluate informal and formal consultations with residents.
Support the resident involvement manager in the delivery of an effective scrutiny function.
Explore new ways to engage with residents to ensure involvement is diverse and inclusive.
Keep accurate records of involvement activities.
Provide reports of activities and support the resident involvement manager.
Support the resident involvement manager and head of service to monitor and update budget records, to ensure they remain accurate and up to date.
Support the resident involvement manager with the creation and review of policies, procedures and other documents related to resident involvement.