Customer Success Manager

• Basic salary up to £80,000
• Uncapped Commission Structure
• Hybrid/Remote working in Bristol

We have partnered with an exciting tech start-up in the web hosting/development space.

They are now looking for a new Customer Success Manager to join the growing team in. In this role you'll have the opportunity to develop and implement new processes to increase the retention of thousands of clients. You'll be able to make a real difference in this role and progress your career within a growing tech business.

What you'll be doing

• Analyse the data around churn and retention
• Gain an in-depth understanding of the services to become a trusted advisor.
• Implement new processes to prevent churn.
• Collaborate with other departments such as product, to pass on client feedback.
• Build amazing, and long lasting relationships with clients.

What you'll need to apply

• A background within data driven customer success.
• Experience with web hosting would be ideal.

What you'll get in return for your talents

• Basic salary of up to £80,000.
• Uncapped commission.
• Flexible hours and working location.
• Brilliant progression opportunities.
• Fantastic culture with regular socials.

What next

Hit apply or contact Tom directly!

• Thanks,