Credit Control

Job Title - Credit Controller (Property Sector)
Location - Manchester
Salary - £30,000
Employment Type - Full-time, Permanent

Are you a detail-oriented Credit Controller with experience in the property sector? We are seeking a proactive and organised Credit Controller to join our clients team a leading property management company. You will play a crucial role in ensuring the efficient management of credit control processes across our diverse property portfolio.
Key Responsibilities

• Managing Accounts Receivable: Monitor and manage rent payments and service charges across our property portfolio, ensuring timely collections.
• Debt Recovery: Proactively chase overdue payments through phone, email, and written communication, escalating cases when necessary.
• Client Relationship Management: Maintain strong relationships with tenants, landlords, and stakeholders, addressing payment queries and providing excellent customer service.
• Reporting & Analysis: Prepare regular reports on outstanding debts, payment trends, and aged debtor analysis to support senior management decision-making.
• Dispute Resolution: Investigate and resolve payment discrepancies, liaising with internal teams and external clients to ensure swift resolutions.
• Compliance: Ensure all credit control activities adhere to legal and regulatory requirements, including property laws and rental agreements.

Requirements

• Proven experience in credit control, ideally within the property sector
• Strong understanding of property management processes, including rent collection and service charge procedures.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Excel and experience with property management software (e.g., Qube, MRI, Yardi).
• High level of accuracy and attention to detail.
• Ability to manage multiple tasks and deadlines effectively.

What We Offer

• Competitive salary with opportunities for performance-based bonuses.
• Comprehensive training and ongoing professional development.
• Collaborative and supportive working environment.
• Career progression opportunities within a growing property management company.
• Pension scheme, holiday entitlement, and additional benefits.