Logistics Operations Co-ordinator

We have a current opportunity for a Logistics Operations Co-ordinator on a permanent basis. The position will be based in Melton Mowbray For further information about this position please apply.

About Us:

Join a dynamic and fast-growing logistics team where your contributions directly impact customer satisfaction and operational efficiency! We're looking for an organized and proactive Logistics Operations Coordinator to help us deliver excellence in every package we handle.

The Role:
As a Logistics Operations Coordinator, you will be responsible for ensuring smooth operations at our depot, from assigning collections to managing delivery records and handling customer inquiries. This role is perfect for someone who thrives in a fast-paced environment, excels at multitasking, and has a sharp eye for detail. If you're a strong communicator and enjoy coordinating logistics to improve efficiency and customer satisfaction, we'd love to meet you!

What You'll Do:

• Assign and manage daily collection schedules by postcode and area.
• Process delivery change requests, ensuring accurate updates.
• Track and manage all depot holds for collection.
• Communicate with key account customers, providing ETAs and timely updates.
• Generate district reports for key customers and maintain proof of delivery records.
• Handle customer inquiries and requests in a time-sensitive environment.
• Complete banking and cash handling for Cash on Delivery (COD) transactions.
• Accurately enter key data for export operations and debrief daily collections.

What We're Looking For:

• Experience: Background in logistics, transportation, or related fields is a plus.
• Skills: Strong organizational and multitasking abilities, along with excellent communication skills.
• Attention to Detail: You're meticulous and accurate, especially with data entry and reporting.
• Tech Savvy: Proficiency in MS Office Suite (especially Excel) and familiarity with logistics software is preferred.

Why Join Us?

• Impactful Work: Help streamline logistics processes and enhance customer satisfaction.
• Growth Opportunities: Be part of a fast-growing company with room for career advancement.
• Supportive Team Environment: Work alongside dedicated professionals who value teamwork and efficiency.