Post Completion Team Leader

Are you an experienced team leader looking for an exciting opportunity to lead a dynamic team in the heart of Leeds?

Client Details

We are seeking a motivated and experienced Post-Completion Remortgage Team Leader to join our busy office, playing a key role in delivering high-quality service to clients within the remortgage sector.

Description

Post Completion Team Leader (Remortgage) - Key Responsibilities:

• Lead and manage a team of post-completion and admin assistants to ensure efficient and timely delivery of services.
• Provide mentoring and support to team members, helping them achieve their personal and professional goals.
• Oversee caseloads and assist team members in managing workflow to meet deadlines and client expectations.
• Liaise with external stakeholders, including clients, borrowers, and third-party institutions, to maintain excellent communication and client satisfaction.
• Monitor team performance, conducting regular one-to-one meetings, and providing feedback to ensure high standards are maintained.
• Report on post-completion activity and provide insights to improve processes and outcomes.

Profile

Post Completion Team Leader - What We're Looking For:

• Proven experience in managing and leading a team, ideally within a fast-paced, customer-focused environment.
• Prior experience in remortgage, post-completion, or conveyancing is highly desirable.
• Strong communication skills, with the ability to engage effectively with both clients and team members.
• A results-driven attitude with excellent attention to detail, particularly when working with deadlines and service level agreements.
• A proactive approach to coaching, development, and performance management.
• Solid IT skills, ideally with experience in case management systems.

Job Offer

Post Completion Team Leader - What We Offer:

• Competitive salary of 28,000 - 32,000, depending on experience.
• A supportive and collaborative working environment.
• Opportunities for training and development to help you progress in your career.
• The chance to lead a growing team and make a real impact on the business.