After Sales Engineer
Location: Nottingham
Automation/Materials Handling
Perm - 40 - 45K
About Us:
Join a pioneering company at the forefront of automation and materials handling! We specialize in providing innovative solutions for a range of industries, with a strong focus on customer satisfaction and excellence. We are looking for a dedicated and experienced After Sales Engineer to join our dynamic team in Nottingham.
Key Responsibilities:
- Account Management: Build and maintain relationships with legacy clients, specifically those utilizing overhead cranes.
- Service & Spares: Provide exceptional after-sales support, managing service and spares operations effectively.
- Resource Management: Organize and manage teams to ensure timely and efficient service delivery.
- Supplier Relations: Communicate with suppliers to negotiate pricing and ensure the best terms.
- Customer Interaction: Respond to emails, questions, and requests from clients, ensuring proactive management of key accounts.
- Technical Expertise: Read and interpret technical drawings to provide accurate and effective support and solutions.
Qualifications:
- 3-5 years of experience in a similar role within automation or materials handling industries.
- Proven experience in service and spares, after-sales support.
- Strong leadership and man-management skills.
- Ability to manage resources and organize teams effectively.
- Excellent communication skills, both with clients and suppliers.
- Goal-driven mindset with a proactive approach to handling client accounts.
- Technical proficiency in reading and interpreting drawings.
What We Offer:
- Salary: 40,000 - 45,000 per annum
- Bonus: Performance-based bonuses
- Benefits: Comprehensive pension plan and additional benefits (company car TBD)
- Professional Development: Opportunities for career growth and advancement within a leading company in the automation sector.