We are recruiting for a Commercial Account Handler to join our team in Aldridge, Walsall, on a full-time basis. You will be responsible for the administration of client’s insurance requirements including general enquiries, renewals, mid-term adjustments, obtaining quotations, account procedures and assisting clients with claims. Provision of technical, administrative and client service support to the insurance service Sales Executives/Directors. Adherence to the FCA regulations and requirements.
Essential Duties and Responsibilities:
- Provide a high level of professional advice and all-round service in all aspects of the client relationship
- Answering general enquiries, renewals, midterm adjustments as well as obtaining quotations
- Manage a range of larger client insurance programs
- Handle a varied range of new business enquiries and presentations to market
- Act as a technical referral point within a well-established commercial team and offer guidance to less experienced team members
- Be involved in all aspects of client engagement working closely with the senior directors and executives of the business
- Identify cross selling opportunities where appropriate
- Benefit from exciting and ongoing personal and career development programmes
- Be challenged professionally, with a varied case load of Business clients who will value your advice and service
- Be part of a growing and market leading team, well respected by clients and peers and able to broker in your clients' best interests
- Have access to leading technology and infrastructure to allow you to carry out your duties efficiently and effectively
Abilities/ Skills:
- A professional Insurance Account Handler, Broker or Client Service Executive seeking to progress your career or an insurance professional from another discipline keen to develop a career in a customer servicing role
- Hold a good knowledge of cross class commercial insurance classes with a number of years’ experience and a positive approach
- Experience of SSP and Applied Epic would be welcome
- Motivated by sourcing and providing solid insurance advice and solutions for your clients
Education and Experience:
- A minimum of 2/3 years in a Commercial Insurance Broking environment
- Ability to collate information and produce reports
- Able to converse at all levels and act as interface between all Insurance departments, clients and service providers
- Able to build positive relationships within the team, and with Clients