Sales Associate 100% - MCM London

Our Brand:

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - dreamers, creatives and digital natives - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.

MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more.

Working with us:

With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.

Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.

Position Overview:

In this position you are part of a well-rehearsed and motivated team that is ready to go the extra miles with you!

Key Responsibilities:

• You have excellent handling and knowledge in advising customers, demanding a luxury brand and bring flair and strong interest for fashionable and quality leather products;
• Ensure high levels of customer satisfaction through excellent sales service;
• Daily contact with our local and international customers;
• Your mission is to develop and maintain our strong customer relationships;

Experience & Key Competences:

• Ideally at least 2 years experiences within the luxury sector;
• Strong customer service skills;
• Organized, flexible, supportive and reliable;
• Excellent communication and selling skills;
• Strong team player with capacity to work autonomously;
• Positive attitude, hands-on mentality and self-motivated;
• Fluent in English is a must, any other additional language would be an asset.

We look forward to receiving your application!