I am currently partnering with a globally recognized fast food chain that is seeking an experienced Senior Area Manager to lead a portfolio of restaurants across the Northeast region. This is an exciting opportunity for a dynamic and driven individual to oversee multiple sites, ensuring operational excellence, team performance, and the consistent delivery of exceptional customer experiences.
Key Responsibilities of the Senior Area Manager
- Lead and manage the operations of multiple fast-food outlets within the designated region, driving profitability, customer satisfaction, and adherence to brand standards.
- Coach, mentor, and inspire restaurant managers to reach their full potential while maintaining a positive and productive work environment.
- Monitor and analyse performance metrics, including sales, labour costs, and food quality, to identify areas for improvement and implement strategic action plans.
- Collaborate with senior leadership to execute regional growth strategies and contribute to broader business objectives.
- Ensure compliance with company policies, health and safety regulations, and industry standards at all times.
- Oversee the recruitment, training, and development of management teams, fostering a culture of continuous improvement and high performance.
- Champion customer service excellence and lead initiatives to enhance the overall guest experience across all locations.
Key Requirements of the Senior Area Manager
- 4+ years of multi-site management experience** within the quick-service restaurant (QSR) or fast-food sector, with a proven track record of operational success.
- Strong leadership and communication skills, with the ability to inspire and drive teams towards achieving business goals.
- Demonstrated experience in managing budgets, P&L, and other financial metrics to optimize profitability.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining a hands-on approach to problem-solving.
- Willingness to travel extensively within the region to provide close oversight and support for all sites.