Service Delivery Manager

Service Delivery Manager

South East London

Salary: £35k-£40k, plus company car, bonus, pension, and healthcare

Hours: 40 hours per week, Monday to Friday, plus 1 in 4 Saturdays

Are you an experienced Manager from Logistics and Operations? Are you a natural leader? Have you managed health and safety? if so, please read on

The Role:

This role is all about managing logistics, operations and people, the business is growing at a fast rate.

? Ensure the budget is met and used to maximise productivity

? Manage the frontline collection service and supervise up to 60 employees

? Resolve customer complaints quickly and efficiently

? Reduce lost work hours due to sickness, accidents and injuries

? Manage fleet compliance including daily checks and ensure vehicles are compliant with the Road Transport Directive, Working Time Regulations and Waste Regulations

? Carry out disciplinary and grievance procedures

? Develop and maintain relationships with internal and external stakeholders

? Manage staff usage and agency costs

? Manage the resources of the contract to maximise profitability, legal compliance and safety performance

Ideal Candidate:

? Experience in training staff and delivering toolbox talks, e.g. manual handling trainer

? Strong people management and team leadership skills

? Fleet management

The company: Leaders and experts in their filed, offering development and career paths - a well-respected industry leader.