Product Manager

Job title: Product Manager

Reports to: Head of Product Management

Location: Hybrid / Manchester / Eastleigh / Middlesbrough

Contract Type: Full-time, Permanent

Salary & Benefits: Competitive Salary + Benefits Package

About Novacyt:

At Novacyt, we pride ourselves on concentrating our expertise on specific market needs. Offering a comprehensive and developing portfolio of quality products, backed by proven supply and delivery services, to ensure the highest possible standards of customer service around the world.

Our passion is for customer-centric solutions that advance the science behind diagnostics. This fuels our drive to deliver products that save lives and help in the fight against infectious disease. We offer an increasing portfolio of in-vitro diagnostic tests, utilising molecular and protein detection technologies – supporting healthcare and disease prevention across the globe in the clinical and life science sectors. Deep strengths in product development, commercialisation, contract design, and manufacturing ensure quality products and robust supply.

Description of role:

We have a fantastic opportunity for a Product Manager to join our product management team on a full-time and permanent basis. This is a hybrid role with the expectation of up to 20% travel across the UK, customers and events globally as required. We have offices in Eastleigh, Manchester and Middlesbrough.

Overall responsibility:

Every business depends on customers. What customers buy – or choose to use – is our product. The product is the result of what the product team builds, and the product manager is responsible for what the product team will build.

The Product Manager is a strategic position in any organisation and is responsible for ensuring customers can and do gain value from our products, and understanding and interpreting new ways for us to create value.

They ensure we are building the right thing, by really solving the right problem for the right customer and building the thing right, in order to create value and growth for the business.

Key areas of responsibility:

Product Management

• Owning and defining the product vision and strategy for the segment, ensuring that this resonates with users, meets user needs and aligns to the company objectives and priorities.
• Creating the strategic product roadmap and communicating it across the business.

Discovery:

• Evaluating opportunities and determining what gets built and delivered to customers through the Gateway process.
• Leading on voice of customer.
• Providing R&D/Dev teams with curated, specific and clear user stories and acceptance criteria. Collaborating with development to translate into product features, updates or as part of NPD through a structured ideation process.

Delivery:

• Managing customer feedback backlog and user stories.
• Prioritising based on a deep understanding of acceptance and perceived value from the customer.
• Go To Market plans.
• Sales enablement tools.
• Value proposition and positioning.
• Customer / KOL collaborations to validate and beta test new updates / features
• Strategic input into business development and key customer accounts to support business pillar leads.
• Pricing models with cross functional support.

Qualifications, Skills and Abilities

Behaviours:

• Strategic thinker
• Self- starter with excellent collaboration and communication skills
• Technically curious and literate – ability to understanding a range molecular diagnostics workflows and technologies including NGS and PCR
• Empathy - ability to empathise and develop a deep understanding of what success looks like for the customer.
• Customer focused – able to put themselves into the shoes of the customer and build rapport.
• Curiosity – the desire to explore problems with the customer and understand the multi-faceted way these can be resolved.
• Exceptional attention to detail
• Expectation of up to 20% travel – across UK, customers and events globally as required

Qualifications:

• Life science degree
• Product Management within a technical field
• Business experience in molecular diagnostics

Closing Date:

Sunday 22nd September, 2024

Novacyt Group is committed to encouraging equality, diversity and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best.