Income Officer

Income Officer
Location: Communities we serve, Head Office (Didsbury, Manchester) & Hybrid
Salary: 29,286
Full time 35 hours per week
Permanent contract
Agile working with 3 Days per week in the Office or in the Community

About Us
Southway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in. Southway Housing Trust is a "not-for-profit" landlord, based in Didsbury, managing, and improving over 6,000 homes in South Manchester.

We are inspired by our communities. We care about our people and neighbourhoods. We are committed to constantly improving services, and work in partnership with our tenants so that we can be successful together.

The Role
An exciting opportunity has arisen for an Income Officer to join our team who is enthusiastic, dynamic, and who is customer focused. As part of our Income team, you will provide a responsive service and support our customers to pay their rent.

We offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days.

Closing Date: Friday 8th November 2024 at 5pm
Interview Date: Friday 15th November 2024 (Please note there will be a short assessment)

For an informal discussion please contact Lai Chan, Income Manager on (phone number removed) or email

Strictly no agencies.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.