Position Description
Role Title: Enterprise Customer Engineer
Office Location: UK-LON-6PS, 6 Pancras Square, 6 Pancras Square Kings Cross, London
Duration: 6 Months
Salary: £82,000 per year
Working Schedule: Hybrid - Office: Tue, Wed & Thurs, Home: Monday & Friday
Are you a skilled Technical Solutions professional looking for an exciting opportunity as an Enterprise Customer Engineer? Our client, a leading technology company based in London, is seeking a talented individual to join their team on a 6-month contract basis. If you have a strong background in core tech areas, software engineering, and solution design, this could be the perfect role for you!
What will you do as an Enterprise Customer Engineer?
- Identify and nurture opportunities with potential and existing customers/partners, proposing strategic solutions to address their business needs.
- Work closely with engineering and other teams throughout the software development lifecycle to deliver high-quality solutions.
- Write clean and structured code, following best practises such as code review, documentation, and automated testing.
- Design and scope out solutions, considering common issues and deliverables.
- Collaborate with stakeholders, providing a consultative and data-driven approach to ensure client satisfaction.
- Analyse technical and organisational situations from a broader perspective, solving complex problems with a systematic approach.
What skills and experience are required?
- Solid knowledge in one or more core tech areas, such as Web Tech, Data/Big Data, Systems Admin, Machine Learning, or Networking.
- Understanding of the software development lifecycle and the ability to identify common issues and considerations.
- Proficiency in at least one programming language, with the ability to write readable and well-structured code.
- Strong stakeholder management skills, including the ability to effectively address difficult questions and handle pushback.
- A problem-solving mindset, with the ability to analyse complex situations and interrelated components within larger systems.
Desired skills and qualifications:
- Experience with technical support ticketing systems and VDI infrastructure.
- Familiarity with Windows domain administration.
- Previous involvement in enterprise customer engagements.