Keoghs
bolton
Full Time
Permanent
We are looking for enthusiastic and motivated individuals to join our Delegated Fraud Team as a File Handler Assistant.
This is a great opportunity for those looking to start their legal career. The File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases.
A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handlers. The
role will encompass procedural drafting and compliance, investigations and evidential reviews. A File Handler Assistant is expected to own each task delegated to them from start to finish. The role requires attention to detail and to ensure the case files run pro-actively in order to assist the File Handlers’ strategic decision making.
There will be exposure to various different fraud cases and both pre litigated and litigated claims.
The work handled by the File Handler Assistant will be determined by the caseload of the File Handlers that they are aligned with, these include but are not limited to:
On occasion, and in order to develop technical progression, the File Handler Assistant will be encouraged to assist the File Handler by carrying out strategic reviews of cases.
Responsibilities in case management include:
Working Hours
35 hours per week
Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Parklands, Bolton office. We are agile workers.
Essential Skills and Attributes:
• Established interest in law either through further education (e.g. LPC or ILEX) or experience within a process
driven legal environment
• Experience of drafting court documents and understanding of processes
• Good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to analyse evidence
• Good Literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are
met
• Ability to work effectively in line with our Values
Required Soft Skills:
• Client Care/Service
• Organisation
• Ability to prioritise and adaptability
• Teamwork and collaboration
• Oral and written communication
• Interpersonal and social
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five
values are at the heart of everything we do;
Keoghs values
· We listen, are down to earth and supportive
· We work together towards a common goal
· We’re friendly with a can do attitude
· We care about our clients
· We evolve