Disease Claims Handler
Location: Greater Leeds area/Hybrid
Hours: Fill-Time 35 hours, Monday - Friday
Our Opportunity:
Davies are looking to recruit an experienced Disease Claims Handler to join our growing Casualty team.
A Glimpse into Your Daily Responsibilities:
- Liaison with Insurers, Policyholders and Brokers.
- Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
- Obtaining all necessary evidence and relevant documentation.
- Determining appropriate actions for the resolution of the case.
- Preparation of detailed reports, where required, providing advice on policy indemnity, policy response and recommendations.
- Negotiating settlement where appropriate, within agreed authority limits.
- Corresponding with all parties professionally to proactively progress the case to conclusion.
- Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
- Maintaining a proper reserve at all times by regular review.
- Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
Abilities And Knowledge:
- Experience of policy wording including terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of legal principles, regulations, Acts and the like pertaining to disease claims
- Knowledge of how to value an disease claim
- Knowledge of reserving philosophies
- Knowledge of Civil procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Good planning and organisational skills
- Take responsibility for your own workload
- Must be able to demonstrate adaptability and flexibility
- Strong IT Skills
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