Customer Services Executive

Your new company
A global business that can offer an enormous product range to its clients, they operate across multiple geographies and sectors and are highly specialist in their approach.
Your new role
This role sits between the paying customer and the organisations' products. You'll work closely with account managers and support them in delivering the goods customers need. You will be the first point of contact for clients to place orders, taking orders via email and phone and deal with any issues like price queries or delivery delays.
You'll develop good working relationships with long-standing customers and work quickly to support them with orders placed. You will work closely with well-established clients ensuring goods are delivered efficiently and rectify any issues quickly.
What you'll need to succeed
You will need exceptional communication skills and have gained previous experience working in a similar role, direct contact with customers in an office setting. Dealing with the movement of goods to customers and any issues that may arise from this is preferred.
What you'll get in return
A competitive basic salary and excellent benefits, including enhanced annual leave, enhanced pension contributions, life assurance and income protection, a cycle to work scheme
More than anything, progression is available in a meaningful way, moving into more senior customer service roles as well as into account management.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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