Employee Engagement and Communications Coordinator

Job Description

It’s our mission to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications and supportive community.

We are the UK’s leading qualification and professional membership body for vocational accountants. We pride ourselves on providing practical qualifications that meet the needs of both employers and employees, as well as products and services to support our members and customers throughout their careers.

Term: Permanent

Location: We have hybrid working in place, with 1-2 days per week, in our office in Canary Wharf.

What exactly will you be doing?

As our Employee Engagement and Communications Coordinator, you will play a vital role in supporting our People team's efforts to foster a connected and engaged workforce. You will support with creation and delivery of our internal communications, crafting engaging content for various platforms and helping to organise regular staff events. Additionally, you will assist with employee engagement initiatives, including surveys and feedback tools. This role offers an exciting opportunity to complete a Level 3 apprenticeship whilst contributing to the success of our organisation..

Major objectives

Your major objectives will include:

• Support the creation and delivery of engaging internal communications across various formats and platforms
• Help administer and analyse employee engagement surveys and feedback tools
• Contribute to the development and implementation of employee engagement campaigns
• Maintain and update internal communication channels, including our intranet and other digital platforms
• Assist with the organisation and execution of all staff events, both virtual and in-person

What are we looking for?

We're seeking a candidate with:

• Excellent attention to detail and strong organisational skills
• Proficiency in Microsoft Office packages, particularly PowerPoint and Excel
• Strong written and verbal communication skills
• Ability to build and maintain positive relationships across the organisation
• A keen interest in employee engagement and internal communications
• Enthusiasm for continuous improvement and identifying process enhancements
• Commitment to maintaining confidentiality and adhering to GDPR rules
• Customer-focused mindset with a drive for excellence

What are the benefits?

We believe in treating our staff well and this is reflected in our wide-ranging benefits, which include:

• Hybrid working (1-2 days per week in our London office) and opportunities for further flexible working.
• 25 days’ annual leave, increasing one day per year up to a maximum of 30 days plus bank holidays.
• Great pension scheme, life assurance, and critical illness cover.
• Health cash plan.
• Enhanced maternity and shared parental leave contributions of up to 6 months’ full pay depending on the length of service.
• Regular wellbeing initiatives.
• Cycle2Work scheme and much more.