Business Support Team Leader - Service Processing

We are looking for a team leader to join a growing department based at our business centre in Castleford. You will help develop the skills of individuals within your team through coaching and mentoring.
About the role
The role involves managing a team of administrators and supporting the administration of our Service and Rental departments. On a day-to-day basis your activities will be;

• Co-ordinate the activity of administrators within your team
• Ensure the accurate processing of invoicing inline with customer requirements
• Provide internal departments and external customers verbally or in writing any information they may reasonably require
• Promote the services offered by Toyota Material Handling by performing effective Rental administration/Servicing administration.

We are looking for someone who has experience in a leader role or has experience in a senior position and is looking for the next step.
Here is a quick tick list of the skills we are looking for:

• Good working knowledge of Office 365 programmes including Outlook, Excel and Word.
• Administration skills or transferable customer service skills
• Excellent communication skills
• Good organisation and time management skills
• Ability to be flexible and work to deadlines
• Willingness to work as part of a team and support other business areas

What we offer

• Competitive salary
• Attractive company pension
• Full tool kit (if applicable)
• Company sick pay
• Voluntary critical illness cover
• Free eye tests
• Free flu jabs
• 24/7 Employee Assistance Programme
• Benefits platform with instant discounts and offers
• We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.

Why choose Toyota
Toyota Material Handling is the world's number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers.
We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.

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