Customer Service Advisor

Join our client's team as a Client Service Adviser, where you will be responsible for ensuring exceptional customer service.

Responsibilities:

• Provide support and solutions to clients and customers
• Perform all processes and procedures in line with documentation
• Foster relationships with both internal and external stakeholders

• Engage fully with clients, understanding their business, challenges they face, and how to support them
• Deliver proactive management of the services provided to clients by identifying and resolving issues quickly and implementing permanent solutions

• Evidence of customer service and customer relationship background
• Proven ability to deliver high standards of client satisfaction
• Good communication skills
• Google Workspace knowledge
• Change agent