Front of House Manager
We are hiring a Front of House Manager for a prestigious Aesthetic and Plastic Surgery clinic in Central London. Known for its luxurious setting and led by a highly regarded Plastic Surgeon, the clinic is a premier destination for exclusive treatments.
As the ideal candidate, you will embody the clinic's brand and values, ensuring each patient receives an exceptional experience. You will manage client appointments and communications and oversee the smooth running of all front of house activities.
Key Responsibilities:
- Act as the clinic's welcoming face, providing a warm and professional greeting that is in keeping with its luxurious setting.
- Ensure a flawless patient journey from entry to exit, maintaining the clinic's high service standards.
- Efficiently manage appointment bookings, client interactions, and front of house operations with precision.
- Continuously identify opportunities to refine front of house procedures, enhancing the client experience and operational flow.
- Implement and uphold protocols that protect the clinic's reputation for exclusivity and discretion.
Candidate Profile:
- Experience in a similar role within a 5* environment.
- Proven ability to deliver and maintain gold standard service.
- Strong organisational skills and the ability to communicate clearly and professionally.
- Commitment to providing an outstanding client experience.
- Proactive in managing a dynamic, client-focused environment.
If you feel ready for a new challenge in an exciting sector, please do not hesitate to apply today!