Michael Page
Kent
Full Time
Permanent
£21,840 - £27,300 Per Annum
The Housing Services Officer will be responsible for managing and coordinating properties within the client co-operative's portfolio. This includes liaising with management committees and tenants, handling day-to-day issues, ensuring that properties are maintained to a high standard and providing support to co-operative management committees and attending their
meetings.
Client Details
a property management agency which specialises in providing consultancy, training, and property management services to the housing co-operative sector.
Description
Key responsibilities:
Committee Liaison: Serve as the primary contact for client co-op management committees, offering advice and support on governance matters. Prepare monthly reports for management committee meetings and attend several of the co-op's evening meetings to provide ongoing support and guidance.
Tenant Liaison: Act as the main contact for all housing-related inquiries from tenants. This includes addressing complaints, resolving disputes, and providing information about tenancy agreements and co-operative housing policies.
Property Management: Oversee the day-to-day management of co-operative properties, including regular inspections, coordinating repairs and maintenance, and ensuring compliance with health and safety regulations.
Rent Collection: Ensure timely rent collection and manage issues related to rent arrears. This includes setting up payment plans, collaborating with management committees on appropriate actions, and pursuing legal action if necessary.
Community Engagement: Support the management committee in collaborating with local community groups and stakeholders to promote the co-operative and its services. This involves attending community meetings and fostering partnerships with local organisations.
Allocation of Properties: Liaise with relevant local authorities for co-op vacancy nominations or review the co-operative's waiting list. Assist in interviewing applicants alongside management committee members and help allocate vacant properties based on housing needs and the co-operative's allocation policy.
Profile
Qualifications and Experience:
Job Offer
What is on offer?
Michael Page
Kent
Full Time
Permanent
£21,840 - £27,300 Per Annum