Program Manager

Job Description

Closing Date: 9am, 30 September 2024

Location: Belfast/blended working (home and Belfast office) Please note, you must reside in Northern Ireland.

Salary: Up to £46,000 per annum (depending on experience)

Who we are

We are a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

We don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.

The team

The Northern Ireland team sit within the Energy Directorate of our organisation.

Our main focus is to deliver the Northern Ireland Sustainable Energy Programme (NISEP), and we also are involved in other work and deliver campaigns to help householders in Northern Ireland save energy and money.

The programme manager heads up our Northern Ireland team. Reporting to them, our project manager manages the day to day NISEP programme administration and oversees a team of currently five: a team leader and four programme support officers. Also reporting to the programme manager is the assistant programme manager who supports the programme manager to lead our work in Northern Ireland. The team collaborate with external stakeholders regularly and other teams.

The role

We have an exciting opportunity to lead our Northern Ireland team, overseeing the management of NISEP and pursuing and realising opportunities for us to support decarbonisation and the alleviation of fuel poverty in Northern Ireland.

NISEP is an £8 million grant programme that provides funding for energy efficiency measures for domestic and commercial properties. We are the Programme Administrator of NISEP on behalf of the Utility Regulator.

You will lead the team including overall management of NISEP and NISEP stakeholder relationships and provide expertise, guidance, support and financial oversight for both NISEP and other projects within the team. You will maintain and enhance our impact in Northern Ireland and act as an ambassador for the organisation.

What you’ll do

You will be a confident and experienced programme manager with proven experience of leading and managing large scale grant programmes and driving growth. The role will oversee and ensure delivery of all elements of contract management including project management and monitoring, reporting, financial planning and analysis, procurement, efficient scheme processes and procedures and subcontractor and team management. You will represent us, leading client engagement and management, speaking at events, acting as media spokesperson and liaising with stakeholders and committees including NI Assembly Ministers, Westminster MPs, Assembly Committees and Government Departments of the NI Executive and lead on client engagement and management. You will Identify and develop opportunities in Northern Ireland to further our impact.

Your ability to plan and prioritise multiple competing activities, to drive and negotiate to influence results through people is essential in this fast-paced environment. Solid programme management skills, excellent people management skills, good knowledge of NI domestic energy markets, policy and stakeholders and advanced communication skills will underpin your success.

What you’ll bring

• Strong project/programme and people management skills with proven track record of successfully delivering contracts and of strong financial control of large-scale programmes.
• Excellent customer-focused orientation and understanding of critical factors affecting customer satisfaction in a service industry.
• A can-do attitude and a passion for continuous improvement of people and processes.
• Excellent communication, interpersonal and relationship management skills, proven ability to develop and maintain strong, productive relationships with stakeholders, working closely with them on a day-to-day basis.
• Resilient, able to work under pressure and to motivate the team to meet challenging targets.