Positions: Account Director Ref#: 11521

Location: London, England, United Kingdom

Agency: Mediahub - United Kingdom Ref#: 11521 Type of Contract: Regular

WHO ARE WE:

We're Mediahub, the industry's best kept secret. In 2023 we got our first Campaign School Report, coming in at number one for building the most ethnically diverse team in the industry. COMvergence ranks us as the UK's fastest growing media agency for the second year running.

We bring a challenger mindset to everything we do. Brands choose to work with us to disrupt category norms.

We offer the best of both worlds. A start-up culture backed by Mediabrands.

Just some of the brands we work with - New Balance, Pinterest, FarFetch.

You'll be joining an agency that is for everyone.

We live by our values:

• Anticipate tomorrow - we are challengers, we are proactive in thinking about what needs to happen today in order to make tomorrow better
• Hustle from the heart - we move fast, take ownership, and look out for each other
• Perform with pride - we take pride and care in what we do and we strive for excellence
• Believe you can - believe in yourself to make a difference; believe in each other to do great things
• Stay curious - we have fun on the journey of discovery

Position overview

As an Account Director at Mediahub, you will be at the forefront of client interaction, responsible for understanding their needs, developing tailored media strategies, using the relevant Mediahub tools and planning process (IGNITE), and ensuring flawless campaign execution. You'll collaborate with cross-functional teams to achieve client objectives, manage budgets effectively, and maintain a high level of client satisfaction while delivering impactful media solutions.

The Work - Media Planning, Strategy & Execution

• Leads responses to brief, the implementation of campaigns, as well as the management of reporting.
• Engages continuously with the I&A (Insight & Action, Mediahub's strategy team), R&D (Radical and Disruptive, Mediahub's media creativity team) and D&A (Data and Analytics) teams to ensure seamless execution.
• Takes responsibility for all work delivered to the client, by reviewing all key documents/presentations prior to distribution.
• Evaluates media proposals and negotiates rates/programs to ensure highest value and efficiencies are delivered to the client.
• Fosters a challenging mindset with direct reports and internal teams to deliver unique and creative media plans.

Client Service

• Is the lead contact in day-to-day communication with your direct client and nurturing the relationship by delivering high standards of client satisfaction.
• Leads on all regular status calls with clients and ensures all actions are documented by the team and followed up in a timely manner.
• Develops and maintains strong relationships with media partners, with Mediahub being known as a key agency partners want to work alongside.

Commercial

• Has a full understanding of the commercial agreement between agency and client and ensures that all plans have the right charges on them before sign off.
• Has a good understanding of Mediahub's products and identifies and alerts senior client team members when there is an opportunity to sell something new to increase revenue.
• Supports the Business Director where relevant in reviewing commercial arrangements for your client/s. Has a thorough understanding of the detail as well as the impact it can have on the delivery of their work.
• Train, mentor and support the Account Manager/s within your team. Notably, supporting the AM with career development conversations for the Executive/s and MBP/s in your team.
• Contributes to agency culture and represents your client team by being a voice to the rest of the agency about good work occurring or celebrating individuals' successes on your team.
• Support the GAD and/or Business Director in setting the tone for your team, by living out Mediahub's values on a daily basis and instilling that in how your team works together.

Desired Skills and Experience

• Prior planning experience across all channels, including TV/Press & Digital, OOH.
• Experience in planning across the UK and European countries (desired).
• Embraces a 'Challenger mindset' in the delivery of all work and in managing their direct reports. Excellent client servicing skills.
• Is Agile in their approach and able to run fast at new opportunities when presented.
• Experience managing a team, their workload and personal progression.

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees.