Administrative Assistant (Commercial Insurance experience essential)

We are working with a well-established, growing commercial insurance firm specialising in property and fleet/ vehicle insurance. Due to an increased volume of work they are looking to recruit a talented Administrative Assistant/ Call Handler.

Are you an organised and detail-oriented professional with a passion for the insurance industry? Do you have at least two years of experience in the commercial insurance sector? If so, we’d love to hear from you!

The team is dedicated to providing exceptional service to their clients, and they are looking for an experienced Insurance Administrator to join and support their operations.

Key Responsibilities:

• Provide comprehensive administrative support to the sales and wider team, ensuring smooth day-to-day operations
• Answer incoming calls, help client inquiries, and provide excellent customer service
• Follow up with customers and obtain required documentation, ensuring all paperwork is completed accurately and on time
• Maintain and update client records, ensuring all information is current and compliant with industry regulations
• Assist in preparing quotes, proposals, and other documentation for clients
• Coordinate with insurers and underwriters to process policy amendments and renewals
• Manage and prioritise multiple tasks, ensuring deadlines are met.

Requirements:

• Minimum of 2 years’ experience in the insurance industry, with a focus on commercial insurance
• Strong organisational skills and attention to detail
• Excellent communication skills, both written and verbal
• Ability to work independently and manage time effectively in a remote setting
• Proficient in using insurance software and Microsoft Office Suite
• A proactive and customer-focused attitude.

Location: This is a fully remote position, but ideally, you should be located within an hour's drive of Windermere to attend occasional team meetings and training sessions.

What you will receive:

• Competitive salary based on experience
• Flexible working hours with the comfort of working from home
• Opportunity to grow with a supportive and dynamic team
• Comprehensive training and development opportunities.

To be considered APPLY NOW!

ReCulture endeavour to be outstanding as a diverse and inclusive employer and are fully committed to present the best candidates for the role irrespective of background. We are keen to help our clients develop workforce representation from currently under-represented groups, including Black, Asian and Minority Ethnic (BAME) communities; Lesbian, Gay, Bi and Trans (LGBT) people and those living with physical, mental and/or sensory disability.