Voyage Care Ltd
chester-le-street
Full Time
Permanent
*This role requires nationwide travel therefore a full UK driving license is essential
PART TIME (3 days per week) - FIXED TERM Contract for 18 Months
Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed term contract for 18 Months - this role is hybrid but with travel across the UK (main focus on North England / Scotland) including some overnight stays.
Responsibilities of the role:
Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process.
Data Management: Manage and prepare data for successful implementations.
Training & Support: Train and coach staff on new processes and systems.
Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met.
Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues.
Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and address local challenges.
Travel & Adaptability: Travel across the UK with some overnight stays and adapt to various demands.
What we're looking for:
Essential:
Desirable:
Benefits of joining the Voyage Care family:
In return for your dedication and commitment, you'll work in a sector that is truly rewarding with many benefits including:
Ready to make a significant impact and drive digital transformation? Apply today and be a part of our journey to enhance the quality of care we provide!
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Voyage Care Ltd
chester-le-street
Full Time
Permanent