Customer Services Officer
Company
BRC
Location
Bristol
Employment Hours
Full Time
Employment Type
Contract
Salary
Job Requirements/Description
Customer Service Officer
Salary: £14.66 Inclusive PAYE
Location: Bristol
Hours: Mon Fri 08:30-16:30 or 9- 5
Duration: Temp 6 Months
Are you ready to join a leading Housing Association as a Customer Services Officer on an exciting contract basis? This is your chance to be part of a dynamic team, making a meaningful impact on our customers' experiences and our company's success. As a Customer Services Officer, you will play a crucial role in delivering top-tier service and ensuring customer satisfaction.
Reporting to the Customer Services Manager, you will handle a diverse range of customer queries, issues, and requests, using your exceptional communication and problem-solving skills to provide effective solutions. You will be the friendly voice of this housing association, representing our commitment to excellence in customer service.
If you thrive in a fast-paced, customer-focused environment and are passionate about delivering outstanding service, then we want to hear from you. Join us in creating brighter experiences for our customers!
Preferred Requirements:
Preferred Qualifications:
For more info, please call on (phone number removed). If you would like to apply to this role, please send your cv to Olly or Phoebe on (url removed), (url removed).
Customer Service Officer
Salary: £14.66 Inclusive PAYE
Location: Bristol
Hours: Mon Fri 08:30-16:30 or 9- 5
Duration: Temp 6 Months
Are you ready to join a leading Housing Association as a Customer Services Officer on an exciting contract basis? This is your chance to be part of a dynamic team, making a meaningful impact on our customers' experiences and our company's success. As a Customer Services Officer, you will play a crucial role in delivering top-tier service and ensuring customer satisfaction.
Reporting to the Customer Services Manager, you will handle a diverse range of customer queries, issues, and requests, using your exceptional communication and problem-solving skills to provide effective solutions. You will be the friendly voice of this housing association, representing our commitment to excellence in customer service.
If you thrive in a fast-paced, customer-focused environment and are passionate about delivering outstanding service, then we want to hear from you. Join us in creating brighter experiences for our customers!
- Provide exceptional customer service and resolve inquiries efficiently
- Play a key role in maintaining high customer satisfaction levels
- Contribute to the continuous improvement of customer service processes
Preferred Requirements:
- Prior experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to handle challenging situations with empathy and professionalism
- Proficiency in using customer service software and systems
- Strong multitasking abilities and attention to detail
Preferred Qualifications:
- Relevant diploma or degree in Customer Service, Business, or a related field
- Customer service training or certification is advantageous
- Fluency in additional languages is a plus
For more info, please call on (phone number removed). If you would like to apply to this role, please send your cv to Olly or Phoebe on (url removed), (url removed).